Visual Firewall Log Analysis -- At the Border Between Analytical and Appealing
Marija Schufrin, Hendrik L\"ucke-Tieke, J\"orn Kohlhammer

TL;DR
This paper presents a human-centered, visually appealing firewall log analysis system designed to meet both strategic and operational security analysis needs, emphasizing user experience and flexibility.
Contribution
It introduces a novel design process incorporating hedonic qualities and develops a dual-part visual analysis prototype tailored for different security roles.
Findings
Successful prototype addressing high-level and low-level analysis needs
Positive user feedback on system usability and appeal
Enhanced understanding of user requirements through design study
Abstract
In this paper, we present our design study on developing an interactive visual firewall log analysis system in collaboration with an IT service provider. We describe the human-centered design process, in which we additionally considered hedonic qualities by including the usage of personas, psychological need cards and interaction vocabulary. For the problem characterization we especially focus on the demands of the two main clusters of requirements: high-level overview and low-level analysis, represented by the two defined personas, namely information security officer and network analyst. This resulted in the prototype of a visual analysis system consisting of two interlinked parts. One part addresses the needs for rather strategical tasks while also fulfilling the need for an appealing appearance and interaction. The other part rather addresses the requirements for operational tasks…
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Taxonomy
TopicsPersona Design and Applications · Data Visualization and Analytics · Usability and User Interface Design
