Increased Complexity of a Human-Robot Collaborative Task May Increase the Need for a Socially Competent Robot

TL;DR

This study explores how increased task complexity in human-robot collaboration influences the need for socially competent robots, showing that complex tasks demand more sophisticated and socially aware control models for better acceptance.

Contribution

The paper introduces a novel human-based robot control model that accounts for leader-follower dynamics in complex obstacle avoidance tasks, highlighting the importance of social competence.

Findings

Robot control mimics human behavior to enhance task performance.

Acceptance of the robot decreases as task complexity increases.

Complex tasks require more socially competent control models.

Abstract

An important factor in developing control models for human-robot collaboration is how acceptable they are to their human partners. One such method for creating acceptable control models is to attempt to mimic human-like behaviour in robots so that their actions appear more intuitive to humans. To investigate how task complexity affects human perception and acceptance of their robot partner, we propose a novel human-based robot control model for obstacle avoidance that can account for the leader-follower dynamics that normally occur in human collaboration. The performance and acceptance of the proposed control method were evaluated using an obstacle avoidance scenario in which we compared task performance between individual tasks and collaborative tasks with different leader-follower dynamics roles for the robotic partner. The evaluation results showed that the robot control method is able to replicate human behaviour to improve the overall task performance of the subject in collaboration. However, regarding the acceptance of the robotic partner, the participants' opinions were mixed. Compared to the results of a study with a similar control method developed for a less complex task, the new results show a lower acceptance of the proposed control model, even though the control method was adapted to the more complex task from a dynamic standpoint. This suggests that the complexity of the collaborative task at hand increases the need not only for a more complex control model but also a more socially competent control model.