AFFORCE: Actionable Framework for Designing Crowdsourcing Experiences for Older Adults

TL;DR

This paper introduces AFFORCE, a comprehensive framework designed to improve crowdsourcing experiences for older adults by addressing their specific barriers and needs, based on empirical design cases and related research.

Contribution

The paper presents the first actionable framework specifically tailored for designing engaging crowdsourcing systems for older adults, integrating empirical insights and existing literature.

Findings

Framework effectively addresses barriers faced by older adults in crowdsourcing

Design cases demonstrate improved engagement of older adults

Guidelines facilitate development of accessible crowdsourcing platforms

Abstract

In this article we propose a unique framework for designing attractive and engaging crowdsourcing systems for older adults, which is called AFFORCE (Actionable Framework For Crowdsourcing Experiences). We first categorize and map mitigating factors and barriers to crowdsourcing for older adults to finally discuss, present and combine system elements addressing them into an actionable reference framework. This innovative framework is based on our experience with the design of crowdsourcing systems for older adults in exploratory cases and studies, related work, as well as our and related research at the intersection of older adults' use of ICT, crowdsourcing and citizen science.