Evaluation of Performance-Trust vs Moral-Trust Violation in 3D Environment

TL;DR

This study investigates how performance and moral trust violations by robots affect human trust in 3D environments, comparing their impacts and exploring interface modality effects in search and rescue scenarios.

Contribution

It introduces an experimental framework to distinguish effects of performance and moral trust violations and examines the influence of 3D interface modalities on human trust perception.

Findings

Differentiates impacts of performance vs. moral trust violations

Assesses the effect of interface modality from 2D to 3D on trust

Provides insights into trust dynamics in search and rescue scenarios

Abstract

Human-Robot Interaction, in which a robot with some level of autonomy interacts with a human to achieve a specific goal has seen much recent progress. With the introduction of autonomous robots and the possibility of widespread use of those in near future, it is critical that humans understand the robot's intention while interacting with them as this will foster the development of human-robot trust. The new conceptualization of trust which had been introduced by researchers in recent years considers trust in Human-Robot Interaction to be a multidimensional nature. Two main aspects which are attributed to trust are performance trust and moral trust. We aim to design an experiment to investigate the consequences of performance-trust violation and moral-trust violation in a search and rescue scenario. We want to see if two similar robot failures, one caused by a performance-trust violation and the other by a moral-trust violation have distinct effects on human trust. In addition to this, we plan to develop an interface that allows us to investigate whether altering the interface's modality from grid-world scenario (2D environment) to realistic simulation (3D environment) affects human perception of the task and the effects of the robot's failure on human trust.