Empathy-Centric Design At Scale

TL;DR

EmpathiCH explores how new technologies can facilitate empathy elicitation among diverse stakeholders at scale to create societal solutions that are effective, inclusive, and socially aware.

Contribution

This work introduces a research agenda and experimental approach for integrating empathy into large-scale design processes using technological tools.

Findings

Data collection during participatory sessions informs empathy-driven design.

Workshop fosters collaboration and network building among stakeholders.

Preliminary insights into technology's role in scaling empathy in societal contexts.

Abstract

EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of "Empathy-Centric Design at Scale". The main research question is to investigate how new technologies can contribute to the elicitation of empathy across and within multiple stakeholders at scale; and how empathy can be used to design solutions to societal problems that are not only effective but also balanced, inclusive, and aware of their effect on society. Through presentations, participatory sessions, and a living experiment -- where data about the peoples' interactions is collected throughout the event -- we aim to make this workshop the ideal venue to foster collaboration, build networks, and shape the future direction of "Empathy-Centric Design at Scale".