Online Emotions During the Storming of the U.S. Capitol: Evidence from the Social Media Network Parler

TL;DR

This study analyzes online emotions on Parler during the U.S. Capitol storming, revealing overall negative sentiment, differences among user groups, and contrasting emotion dynamics with Twitter to inform future online emotion management.

Contribution

It introduces a comprehensive analysis of emotion dynamics during the Capitol storming on Parler, including cross-platform comparison and user group segmentation.

Findings

Overall negative sentiment on Parler during the storming

Trump supporters showed high unbelief and negative sentiment

Parler exhibited less negativity and higher outrage compared to Twitter

Abstract

The storming of the U.S. Capitol on January 6, 2021 has led to the killing of 5 people and is widely regarded as an attack on democracy. The storming was largely coordinated through social media networks such as Parler. Yet little is known regarding how users interacted on Parler during the storming of the Capitol. In this work, we examine the emotion dynamics on Parler during the storming with regard to heterogeneity across time and users. For this, we segment the user base into different groups (e.g., Trump supporters and QAnon supporters). We use affective computing (Kratzwald et al. 2018) to infer the emotions in the contents, thereby allowing us to provide a comprehensive assessment of online emotions. Our evaluation is based on a large-scale dataset from Parler, comprising of 717,300 posts from 144,003 users. We find that the user base responded to the storming of the Capitol with an overall negative sentiment. Akin to this, Trump supporters also expressed a negative sentiment and high levels of unbelief. In contrast to that, QAnon supporters did not express a more negative sentiment during the storming. We further provide a cross-platform analysis and compare the emotion dynamics on Parler and Twitter. Our findings point at a comparatively less negative response to the incidents on Parler compared to Twitter accompanied by higher levels of disapproval and outrage. Our contribution to research is three-fold: (1) We identify online emotions that were characteristic of the storming; (2) we assess emotion dynamics across different user groups on Parler; (3) we compare the emotion dynamics on Parler and Twitter. Thereby, our work offers important implications for actively managing online emotions to prevent similar incidents in the future.