Client Monitoring Software: A Monitoring Tool for Greatleaf Land Inc

TL;DR

This paper evaluates the feasibility of replacing traditional paper-based client monitoring at Greatleaf Land Inc. with a web-based monitoring software, aiming to improve data tracking and accessibility.

Contribution

It introduces a web-based client monitoring tool tailored for Greatleaf Land Inc., assessing its benefits over traditional paper methods using ISO 25010 standards.

Findings

Web-based monitoring improves data accessibility.

The software enhances tracking and data management.

ISO 25010 evaluation supports software adoption.

Abstract

Monitoring typically supports greater analysis and allows for a lot deeper data collection on a Web browser level. Analysts may usually see the use of web-based monitoring software within an entire client context when it comes to client-side monitoring, on the other hand. In the case of Greatleaf Land Inc., their monitoring is somehow traditional. Traditional means that the paper method of monitoring is being utilized. When arranging piles of paper and afterwards forgetting about it, users lose track of where the information is situated. Another notable issue is that some information situating on a written on paper isn't easily cant be detected beyond skimming, which is a process normally being used to fast track records on a flipping pages, and sometimes there's also the fact that written records situating on papers can only situate in one location at a certain time unless the custodian has given up and made copies for everything. This study will check the feasibility of a web-based client monitoring software for Greatleaf Land Inc. By using ISO 25010, the study will determine if it is beneficial for Greatleaf Land Inc. to have an online monitoring software rather than settling to the traditional method that is currently being used by their company.