EXSeQETIC: Expert System to Support the Implementation of eQETIC Model

TL;DR

This paper introduces two expert systems designed to assist in implementing the eQETIC model for quality management in digital educational solutions, demonstrating their effectiveness in supporting users during implementation.

Contribution

It presents the development and evaluation of two expert systems that aid in applying the eQETIC quality model for digital education solutions.

Findings

Systems effectively support eQETIC implementation

Positive user feedback on system usability

Improved adherence to quality standards

Abstract

The digital educational solutions are increasingly used demanding high quality functionalities. In this sense, standards and models are made available by governments, associations, and researchers being most used in quality control and assessment sessions. The eQETIC model was built according to the approach of continuous process improvement favoring the quality management for development and maintenance of digital educational solutions. This article presents two expert systems to support the implementation of eQETIC model and demonstrates that such systems are able to support users during the model implementation. Developed according to two types of shells (SINTA/UFC and e2gLite/eXpertise2go), the systems were used by a professional who develops these type of solutions and showed positive results regarding the support offered by them in implementing the rules proposed by eQETIC model.