Practitioner-Centric Approach for Early Incident Detection Using Crowdsourced Data for Emergency Services

TL;DR

This paper introduces CROME, a novel practitioner-centric incident detection method that leverages crowdsourced data and multi-objective optimization to improve early emergency incident detection accuracy and localization.

Contribution

The paper presents a new problem formulation and a CNN-based solution with Pareto optimization for balancing detection accuracy and spatial-temporal localization in crowdsourced incident detection.

Findings

CROME outperforms existing incident detection methods.

The approach effectively balances detection accuracy with localization requirements.

Demonstrated successful application using Waze data and Nashville traffic reports.

Abstract

Emergency response is highly dependent on the time of incident reporting. Unfortunately, the traditional approach to receiving incident reports (e.g., calling 911 in the USA) has time delays. Crowdsourcing platforms such as Waze provide an opportunity for early identification of incidents. However, detecting incidents from crowdsourced data streams is difficult due to the challenges of noise and uncertainty associated with such data. Further, simply optimizing over detection accuracy can compromise spatial-temporal localization of the inference, thereby making such approaches infeasible for real-world deployment. This paper presents a novel problem formulation and solution approach for practitioner-centered incident detection using crowdsourced data by using emergency response management as a case-study. The proposed approach CROME (Crowdsourced Multi-objective Event Detection) quantifies the relationship between the performance metrics of incident classification (e.g., F1 score) and the requirements of model practitioners (e.g., 1 km. radius for incident detection). First, we show how crowdsourced reports, ground-truth historical data, and other relevant determinants such as traffic and weather can be used together in a Convolutional Neural Network (CNN) architecture for early detection of emergency incidents. Then, we use a Pareto optimization-based approach to optimize the output of the CNN in tandem with practitioner-centric parameters to balance detection accuracy and spatial-temporal localization. Finally, we demonstrate the applicability of this approach using crowdsourced data from Waze and traffic accident reports from Nashville, TN, USA. Our experiments demonstrate that the proposed approach outperforms existing approaches in incident detection while simultaneously optimizing the needs for real-world deployment and usability.