Agile Information System Development Organizations Transforming to Large-Scale Collaboration
Marius Mikalsen, Nils Brede Moe, Sut I Wong, Viktoria Stray

TL;DR
This case study examines how a large agile ISD organization adapted to distributed digital work during COVID-19, highlighting changes in knowledge sharing, tool usage, and team dynamics.
Contribution
It applies socio-technical concepts of large-scale collaboration and sociability to analyze digital transformation in agile ISD organizations during a crisis.
Findings
Introduction of various forms of distance and digital tools
Increased task orientation among teams
Importance of relation-oriented communication for sociability
Abstract
We report findings from a case study of a large agile information systems development (ISD) organization`s sudden transformation to distributed, digital work in the context of the Covid-19 pandemic. It seeks to understand how knowledge creation and sharing changes. The findings show various forms of distance being introduced, digital tool usage, increased task orientation, and variations across teams. To analyze the findings, we use the concepts of large-scale collaborations and sociability. Large-scale collaboration offers a socio-technical perspective on tackling distributed knowledge sharing and creation in the presence of multiple, loosely coupled partners using digital tools for collaboration. We show what the digital tools afford using the concept of sociability. We discuss how distributed digital practices make teams more task-oriented and that creating and maintaining…
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Taxonomy
TopicsSoftware Engineering Techniques and Practices · Knowledge Management and Sharing · Open Source Software Innovations
