Key Lessons Learned from Working During Covid-19 on a Project in the World's Biggest Refugee Camp

TL;DR

This paper discusses the challenges faced and innovative solutions developed while working on a humanitarian project in the world's largest refugee camp during Covid-19, highlighting lessons learned in conflict zone operations.

Contribution

It identifies six key challenges in humanitarian work during Covid-19 and proposes innovative approaches to address them, providing insights for future conflict zone projects.

Findings

Six specific challenges identified in humanitarian project execution during Covid-19

Innovative solutions proposed for supply chain and connectivity issues

Lessons learned for future conflict zone operations

Abstract

Using a case study structure, this research-in-progress paper elaborates the struggles of working on a humanitarian project during the Covid-19 period. The authors identify six specific challenges and propose innovations to address each of these challenges. The challenges are the following: supply chain, design of solutions, human resource development, connectivity, and user data collection. This unprecedented situation has been a testing ground for new innovative solutions for work in conflict zones.