Holistically Placing the ICT Artefact in Capability Approach

TL;DR

This paper develops a comprehensive framework integrating ICT artefacts into the Capability Approach, addressing conceptual inconsistencies and illustrating diverse development outcomes through empirical data from rural Kenya.

Contribution

It introduces a novel framework that holistically incorporates ICT artefacts into the Capability Approach within ICT4D, bridging conceptual gaps and demonstrating practical implications.

Findings

ICT artefacts can be viewed as capability inputs, conversion factors, and structural components.

Different conceptualisations lead to varied development outcomes.

Empirical data from rural Kenya supports the framework's applicability.

Abstract

This paper proposes a framework that holistically places the Information and Communication Technology (ICT) Artefact in Capability Approach (CA). The framework harmonises the different conceptualisations of technology within CA-based frameworks in ICT4D, in order to address the inconsistencies. To illustrate the framework, while simultaneously addressing the highest thematic research gap among post-2015 ICT4D research priorities, the study collected primary data from users of Pay-As-You-Go (PAYGO) Solar Home Systems who reside in rural Kenya. Using the framework, the study revealed that the ICT-artefact can holistically be conceptualised within three of CA's concepts: under material resources as a capability input; as a new category of conversion factors (technological conversion factors); and as a component within the structural context. The study further demonstrated how the same ICT artefact could play out in the three different conceptualisations, resulting in different development outcomes for individuals. The study finally presents the implications for policy and practice.