Trust, Acceptance and Social Cues in Human-Robot Interaction -- SCRITA 2021
Alessandra Rossi, Patrick Holthaus, S\'ilvia Moros, Marcus Scheunemann, and Gabriella Lakatos
TL;DR
This paper discusses multidisciplinary research on trust and acceptance in human-robot interaction, focusing on social cues, transparency, and design challenges for socially acceptable robots.
Contribution
It provides a comprehensive overview of recent discussions and challenges in fostering trust and acceptance in HRI from a multidisciplinary perspective.
Findings
Social cues influence trust in robots
Transparency in robot behavior enhances acceptance
Design challenges for socially acceptable robots
Abstract
This workshop aimed for a deeper exploration of trust and acceptance in human-robot interaction (HRI) from a multidisciplinary perspective including robots' capabilities of sensing and perceiving other agents, the environment, and human-robot dynamics. The workshop was held online in conjunction with IEEE RO-MAN 2021 (see https://ro-man2021.org/). Three invited speakers and six position papers analysed/discussed different aspects of human-robot interaction that can affect, enhance, undermine, or recover humans' trust in robots, such as the use of social cues or behaviour transparency. The attendees of different backgrounds engaged in a dynamic conversation about the relevant challenges of effectively supporting the design and development of socially acceptable and trustable robots. Website: https://scrita.herts.ac.uk/2021/
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