CUSTOM: Aspect-Oriented Product Summarization for E-Commerce

TL;DR

This paper introduces CUSTOM, a novel aspect-oriented product summarization method for e-commerce that generates diverse, customizable summaries aligned with customer preferences, supported by new datasets and an extraction-enhanced generation framework.

Contribution

The paper presents CUSTOM, a new approach for aspect-oriented product summarization, along with two large Chinese datasets and an extraction-enhanced framework called EXT, advancing personalized e-commerce summaries.

Findings

EXT generates diverse, high-quality summaries

Experimental results outperform baseline models

Datasets support aspect-oriented summarization research

Abstract

Product summarization aims to automatically generate product descriptions, which is of great commercial potential. Considering the customer preferences on different product aspects, it would benefit from generating aspect-oriented customized summaries. However, conventional systems typically focus on providing general product summaries, which may miss the opportunity to match products with customer interests. To address the problem, we propose CUSTOM, aspect-oriented product summarization for e-commerce, which generates diverse and controllable summaries towards different product aspects. To support the study of CUSTOM and further this line of research, we construct two Chinese datasets, i.e., SMARTPHONE and COMPUTER, including 76,279 / 49,280 short summaries for 12,118 / 11,497 real-world commercial products, respectively. Furthermore, we introduce EXT, an extraction-enhanced generation framework for CUSTOM, where two famous sequence-to-sequence models are implemented in this paper. We conduct extensive experiments on the two proposed datasets for CUSTOM and show results of two famous baseline models and EXT, which indicates that EXT can generate diverse, high-quality, and consistent summaries.