Viewing Vision Videos Online: Opportunities for Distributed Stakeholders

TL;DR

This study compares synchronous and asynchronous viewing of vision videos in online stakeholder meetings, revealing differences in argumentation and discussing their respective advantages for requirements elicitation.

Contribution

It introduces and evaluates methods for using vision videos asynchronously in online settings, addressing scheduling and participation challenges.

Findings

Asynchronous viewings elicited more arguments from participants.

Synchronous meetings are better for quick clarification and discussion.

Asynchronous methods are suitable when stakeholders cannot meet simultaneously.

Abstract

Creating shared understanding between stakeholders is essential for the success of software projects. Conflicting requirements originating from misaligned mental models can hinder the development process. The use of videos to present abstract system visions is one approach to counteract this problem. These videos are usually shown in in-person meetings. However, face-to-face meetings are not suited to every situation and every stakeholder, for example due to scheduling constraints. Methods for the use of vision videos in online settings are necessary. Furthermore, methods enabling an asynchronous use of vision videos are needed for cases when conjoined meetings are impossible even in an online setting. In this paper, we compare synchronous and asynchronous viewings of vision videos in online settings. The two methods are piloted in a preliminary experiment. The results show a difference in the amount of arguments regarding the presented visions. On average, participants who took part in asynchronous meetings stated more arguments. Our results point to multiple advantages and disadvantages as well as use cases for each type. For example, a synchronous meeting could be chosen when all involved stakeholders can attend the appointment to discuss the vision and to quickly resolve ambiguities. An asynchronous meeting could be held if a joint meeting is not feasible due to time constraints. We also discuss how our findings can be applied to the elicitation of requirements from a crowd of stakeholders.