Opinion Prediction with User Fingerprinting
Kishore Tumarada, Yifan Zhang, Fan Yang, Eduard Dragut, Omprakash, Gnawali, and Arjun Mukherjee

TL;DR
This paper introduces a dynamic user fingerprinting approach using contextual embeddings and RNNs to improve opinion prediction accuracy, demonstrating significant performance gains and new insights into user behavior modeling.
Contribution
A novel dynamic fingerprinting method leveraging contextual embeddings and RNNs for improved opinion prediction accuracy.
Findings
Up to 13% improvement in micro F1-score.
Better predictions with increased dynamic history length.
Performance varies with the nature of the article.
Abstract
Opinion prediction is an emerging research area with diverse real-world applications, such as market research and situational awareness. We identify two lines of approaches to the problem of opinion prediction. One uses topic-based sentiment analysis with time-series modeling, while the other uses static embedding of text. The latter approaches seek user-specific solutions by generating user fingerprints. Such approaches are useful in predicting user's reactions to unseen content. In this work, we propose a novel dynamic fingerprinting method that leverages contextual embedding of user's comments conditioned on relevant user's reading history. We integrate BERT variants with a recurrent neural network to generate predictions. The results show up to 13\% improvement in micro F1-score compared to previous approaches. Experimental results show novel insights that were previously unknown…
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Taxonomy
TopicsSentiment Analysis and Opinion Mining · Topic Modeling · Spam and Phishing Detection
MethodsRefunds@Expedia|||How do I get a full refund from Expedia? · Attention Is All You Need · Linear Layer · Dropout · Multi-Head Attention · Layer Normalization · Dense Connections · Linear Warmup With Linear Decay · Residual Connection · Softmax
