Toward Trustworthy Urban IT Systems: The Bright and Dark Sides of Smart City Development

TL;DR

This paper examines both the positive and negative aspects of smart city development, highlighting the need for trustworthiness in urban IT systems to ensure safety and efficiency.

Contribution

It provides a comprehensive analysis of the benefits and risks of smart city technologies, offering a foundation for improving trust and safety in urban IT systems.

Findings

Smart cities can improve quality of life but pose safety risks.

The paper identifies key challenges in ensuring trustworthy urban IT systems.

It offers insights for IT professionals and urban planners to address both bright and dark sides.

Abstract

In smart cities built on information and communication technology, citizens and various IT systems interoperate in harmony. Cloud computing and Internet-of-Things technologies that have been developed for a long time are making modern cities smarter. Smart cities can have a positive impact on citizens, but they can also make cities dangerous. Today, with the emerging reality of smart cities, this paper looks at both the bright and dark sides and provides a foundation for supporting work-related tasks of IT professionals as well as non-IT experts involved in urban design and development.