How does a robot's social credibility relate to its perceived trustworthiness?
Patrick Holthaus

TL;DR
This paper discusses how a robot's social credibility, including adherence to social norms and acknowledgment, influences human perceptions of its trustworthiness and acceptability in interactions.
Contribution
It explores the relationship between social credibility and trustworthiness, expanding the concept to include conscious acknowledgment in robots.
Findings
Social credibility impacts perceived trustworthiness.
Recognition of social norms enhances robot acceptability.
The notion of social credibility is expanded to include conscious acknowledgment.
Abstract
This position paper aims to highlight and discuss the role of a robot's social credibility in interaction with humans. In particular, I want to explore a potential relation between social credibility and a robot's acceptability and ultimately its trustworthiness. I thereby also review and expand the notion of social credibility as a measure of how well the robot obeys social norms during interaction with the concept of conscious acknowledgement.
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Taxonomy
TopicsSocial Robot Interaction and HRI · AI in Service Interactions · Ethics and Social Impacts of AI
