Towards an Integrated Conceptual Modelling Kernel for Business Transaction Workflows

TL;DR

This paper develops essential modeling concepts for business transaction workflows, integrating collaboration and coordination aspects into information systems to improve process representation.

Contribution

It introduces a set of core modeling concepts specifically tailored for business transaction workflows, enhancing traditional IS implementation models.

Findings

Identifies key features for business transaction workflow modeling

Proposes an integrated conceptual framework

Enhances understanding of collaboration in workflows

Abstract

The workflow concept, proliferated through the recently emergent computer supported cooperative work (CSCW) systems and workflow systems, advances information systems (IS) implementation models by incorporating aspects of collaboration and coordination in business processes. Under traditional implementation models, applications are partitioned into discrete units of functionality, with (typically) operational procedures used to describe how human and computerised actions of business processes combine to deliver business services. In this paper, a number of essential modelling concepts and features for business transaction workflows are developed.