A Model using agile methodologies for defining metrics to be used by the Public Sector in Brazil to set remuneration for outsourced software development

TL;DR

This paper proposes an agile methodology-based process model for defining metrics to improve remuneration contracts for outsourced software development in Brazil's public sector, addressing issues with traditional Function Point metrics.

Contribution

It introduces a new process model for formulating agile-compatible metrics tailored for public sector software contracts, moving beyond problematic Function Point-based measures.

Findings

Developed a process model for agile metrics in public sector contracts

Identified limitations of traditional Function Point metrics

Proposed a framework to improve contractor management and result delivery

Abstract

The process of contracting software factories within the scope of the Federal Public Administration (APF, in Portuguese) in Brazil has undergone some changes due to legislative alterations and a model has been proposed to improve the rendering of services regarding delivering results. Software factory contracts based on predictive processes and on the metrics of Function Points are the target of criticisms and have issues in achieving results, as verified in previous research. The initial objective of the study now proposed will be to define a process model for formulating metrics that can be used in agile contracts as opposed to those of standardized Function Points which have already proved to be quite problematic and difficult for the contractor to manage. Thus, in line with the theme of agile contracts for software development companies, the study proposed will looking for better understand the problem of software development and its maintenance by public agencies by means of contracts using agile methodologies and appropriate metrics for remunerating these services.