Helping People Deal With Disinformation -- A Socio-Technical Perspective
Hendrik Heuer
TL;DR
This paper discusses a socio-technical approach to understanding why people believe disinformation, how they can be supported in recognizing it, and evaluates the potentials and risks of tools designed to combat misinformation.
Contribution
It presents a research agenda focusing on the psychological and technical aspects of disinformation recognition and intervention strategies.
Findings
Insights into psychological factors influencing belief in disinformation
Evaluation of tools for disinformation detection and their risks
Strategies for supporting individuals in recognizing false information
Abstract
At the latest since the advent of the Internet, disinformation and conspiracy theories have become ubiquitous. Recent examples like QAnon and Pizzagate prove that false information can lead to real violence. In this motivation statement for the Workshop on Human Aspects of Misinformation at CHI 2021, I explain my research agenda focused on 1. why people believe in disinformation, 2. how people can be best supported in recognizing disinformation, and 3. what the potentials and risks of different tools designed to fight disinformation are.
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Taxonomy
TopicsMisinformation and Its Impacts · Information and Cyber Security · Spam and Phishing Detection