An Empirical Investigation of Pull Requests in Partially Distributed BizDevOps Teams
V. Stray, N.B. Moe, M. Mikalsen, E. Hagen

TL;DR
This paper investigates the challenges of using pull requests for collaboration in partially distributed BizDevOps teams, highlighting barriers and factors affecting success in cross-site cooperation.
Contribution
It provides an empirical analysis of pull request barriers in distributed BizDevOps teams, emphasizing domain complexity, process differences, and employee turnover.
Findings
Pull requests work well locally but face challenges across sites.
Barriers include domain complexity, process differences, and employee turnover.
Cross-site collaboration is hindered by communication and organizational issues.
Abstract
In globally distributed projects, virtual teams are often partially dispersed. One common setup occurs when several members from one company work with a large outsourcing vendor based in another country. Further, the introduction of the popular BizDevOps concept has increased the necessity to cooperate across departments and reduce the age-old disconnection between the business strategy and technical development. Establishing a good collaboration in partially distributed BizDevOps teams requires extensive collaboration and communication techniques. Nowadays, a common approach is to rely on collaboration through pull requests and frequent communication on Slack. To investigate barriers for pull requests in distributed teams, we examined an organization located in Scandinavia where cross-functional BizDevOps teams collaborated with off-site team members in India. Data were collected by…
Peer Reviews
No public reviews on file for this paper yet. If you reviewed it on a platform where reviews are public (OpenReview, ICLR, NeurIPS, ICML), you can paste yours below so the community can read it here.
Videos
No videos yet. Explain this paper in a talk, walkthrough, or lecture? Add one.
