Using an Expert Panel to Validate the Malaysian SMEs-Software Process Improvement Model (MSME-SPI)
Malek Almomani, Shuib Basri, Omar Almomani, Luiz Fernando Capretz,, Abdullateef Balogun, Moath Husni, Abdul Rehman Gilal

TL;DR
This paper introduces and validates the MSME-SPI model, a tool designed to help Malaysian SMEs improve their software development processes, validated through expert feedback on its usefulness, verifiability, and structure.
Contribution
The paper develops and validates a new software process improvement model specifically for Malaysian SMEs, incorporating expert validation to ensure its effectiveness.
Findings
Model is effective with minor modifications
Expert panel confirms usefulness and structure
Validation enhances practitioner understanding
Abstract
This paper presents the components of a newly developed Malaysian SMEs - Software Process Improvement model (MSME-SPI) that can assess SMEs soft-ware development industry in managing and improving their software processes capability. The MSME-SPI is developed in response to practitioner needs that were highlighted in an empirical study with the Malaysian SME software development industry. After the model development, there is a need for independent feedback to show that the model meets its objectives. Consequently, the validation phase is performed by involving a group of software process improvement experts in examining the MSME-SPI model components. Besides, the effectiveness of the MSME-SPI model is validated using an expert panel. Three criteria were used to evaluate the effectiveness of the model namely: usefulness, verifiability, and structure. The results show the model effective…
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Taxonomy
TopicsOutsourcing and Supply Chain Management · Software Engineering Techniques and Practices · ERP Systems Implementation and Impact
