Communication and Personality Profiles of Global Software Developers
Sherlock A. Licorish, Stephen G. MacDonell

TL;DR
This study investigates how communication roles and personality traits of global software developers influence knowledge sharing, revealing that key communicators are more open to experience but personality alone doesn't predict diffusion effectiveness.
Contribution
It combines social network and psycholinguistic analysis to explore the impact of personality on knowledge diffusion in global software teams, a novel approach in this context.
Findings
Top communicators are crucial for knowledge diffusion.
Open to experience correlates with key communication roles.
Personality traits alone do not predict knowledge sharing involvement.
Abstract
Context: Prior research has established that a small proportion of individuals dominate team communication during global software development. It is not known, however, how these members' contributions affect their teams' knowledge diffusion process, or whether their personality profiles are responsible for their dominant presence. Objective: We set out to address this gap through the study of repository artifacts. Method: Artifacts from ten teams were mined from the IBM Rational Jazz repository. We employed social network analysis (SNA) to group practitioners into two clusters, Top Members and Others, based on the numbers of messages they communicated and their engagement in task changes. SNA metrics (density, in-degree and closeness) were then used to study practitioners' importance in knowledge diffusion. Thereafter, we performed psycholinguistic analysis on practitioners' messages…
Peer Reviews
No public reviews on file for this paper yet. If you reviewed it on a platform where reviews are public (OpenReview, ICLR, NeurIPS, ICML), you can paste yours below so the community can read it here.
Videos
No videos yet. Explain this paper in a talk, walkthrough, or lecture? Add one.
