Teaming up with information agents

TL;DR

This paper explores how humans can effectively collaborate with information agents by identifying team design patterns and testing them through a collaborative intelligence analysis tool, expanding understanding beyond physical robotic agents.

Contribution

It introduces new team design patterns specifically for human-information agent collaboration and evaluates them using a novel CIA tool.

Findings

Identified effective team design patterns for human-information agent collaboration

Demonstrated the application of patterns using the CIA tool

Provided insights into general principles of AI-human teaming

Abstract

Despite the intricacies involved in designing a computer as a teampartner, we can observe patterns in team behavior which allow us to describe at a general level how AI systems are to collaborate with humans. Whereas most work on human-machine teaming has focused on physical agents (e.g. robotic systems), our aim is to study how humans can collaborate with information agents. We propose some appropriate team design patterns, and test them using our Collaborative Intelligence Analysis (CIA) tool.