Investigating Quality of Institutional Repository Website Design Using Usability Testing Framework
Aang Subiyakto, Yuliza Rahmi, Nia Kumaladewi, M. Qomarul Huda, Nidaul, Hasanati, Tri Haryanto

TL;DR
This study evaluates the usability of an institutional repository website at a Indonesian university using a multi-technique usability testing framework, providing practical design recommendations and methodological insights.
Contribution
It introduces a multi-technique usability testing approach for IR websites and offers practical visual design recommendations based on user feedback.
Findings
Usability scores indicated areas needing improvement.
Qualitative analysis identified key user experience issues.
Design recommendations enhanced website usability.
Abstract
Quality of website design is one of the influential factors of website success. How the design helps the users using effectively and efficiently website and satisfied at the end of the use. However, it is a common tendency that websites are designed based on the developer's perspectives and lack considering user importance. Thus, the degree of website usability tends to be low according to user perceptions. This study purposed to understand the user experiences using an institutional repository (IR) website in a public university in Indonesia. The research was performed based on usability testing framework as the usability testing method. About 12 participants were purposely involved concerning their key informant characteristics. Following three empirical data collection techniques (i.e., query technique, formal experiment, and thinking aloud), both descriptive analysis using usability…
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