Trust in robot-mediated health information
David Cameron, Marina Sarda Gou, Laura Sbaffi
TL;DR
This paper explores how social robots influence users' trust in health information, highlighting differences from traditional online information sources.
Contribution
It introduces a social robot platform for health information and investigates its impact on trust evaluation factors.
Findings
Social robots alter trust factors compared to online sources
Users consider different criteria when trusting robot-mediated health info
The platform demonstrates potential for health communication
Abstract
This paper outlines a social robot platform for providing health information. In comparison with previous findings for accessing information online, the use of a social robot may affect which factors users consider important when evaluating the trustworthiness of health information provided.
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Taxonomy
TopicsAI in Service Interactions · Digital Mental Health Interventions · Social Robot Interaction and HRI