Review the Enterprise Resource Planning in Moroccan Healthcare Organizations

TL;DR

This paper reviews the current state of Enterprise Resource Planning systems in Moroccan healthcare organizations, analyzing their implementation and potential for improving healthcare services.

Contribution

It provides a comprehensive analysis of ERP usage in Moroccan hospitals and offers insights into effective implementation strategies.

Findings

ERP systems are crucial in Moroccan hospitals for patient care.

Current ERP implementations are fragmented across applications.

Recommendations for better ERP integration to enhance healthcare services.

Abstract

The Hospital Information Systems (HIS) in Morocco take a central place in the process of patient care. An approach is made to analyze the current situation of the HIS within the institutions in order to bring an integral and generic vision, allowing the judicious articulation of the business and IT layers. Currently, the Enterprise Resource Planning (ERP) implemented remains a system consisting of several applications dedicated to specific areas. These systems have become an indispensable element within any hospital. The goal of our study is to discover how the ERP has been used in Moroccan healthcare sector and how these software should be implemented and used to improve healthcare services.