Chatbot integration in few patterns
Marcos Baez, Florian Daniel, Fabio Casati, Boualem Benatallah
TL;DR
This paper explores architectural patterns for integrating chatbots into various applications, reviewing current development tools and approaches from a developer's perspective to facilitate their adoption.
Contribution
It introduces a set of architectural patterns for chatbot integration and reviews existing development aids, providing a structured framework for developers.
Findings
Identifies key architectural patterns for chatbot integration
Reviews state-of-the-art development tools for chatbots
Provides guidance for developers on integrating chatbots
Abstract
Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.
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