Analysis of an M/G/1 system for the optimization of the RTG performances in the delivery of containers in Abidjan Terminal

TL;DR

This paper models the RTG container delivery system at Abidjan Terminal using an M/G/1 retrial queue to analyze operational performance metrics like truck waiting times and parked trucks, aiding productivity improvements.

Contribution

It introduces a queueing model specific to RTG operations at Abidjan Terminal and provides a computational approach to evaluate performance based on traffic rates.

Findings

Average number of parked trucks calculated

Waiting times for trucks analyzed

Performance varies with traffic rate

Abstract

In front of the major challenges to increase its productivity while satisfying its customer, it is today important to establish in advance the operational performances of the RTG Abidjan Terminal. In this article, by using an M/G/1 retrial queue system, we obtained the average number of parked delivery trucks and as well as their waiting time. Finally, we used Matlab to represent them graphically then analyze the RTG performances according to the traffic rate.