Application of LEAN Principles to Improve Business Processes: a Case Study in Latvian IT Company

TL;DR

This paper explores how LEAN principles can be applied to enhance business processes in an IT company, demonstrating practical implementation and potential benefits through a Latvian case study.

Contribution

It provides a practical case study showing the application of LEAN principles to improve workflow efficiency in an IT company's business processes.

Findings

Improved process efficiency in the case company

Identified potential areas for process optimization

Validated LEAN principles as effective tools for IT business process improvement

Abstract

The research deals with application of the LEAN principles to business processes of a typical IT company. The paper discusses LEAN principles amplifying advantages and shortcomings of their application. The authors suggest use of the LEAN principles as a tool to identify improvement potential for IT company's business processes and work-flow efficiency. During a case study the implementation of LEAN principles has been exemplified in business processes of a particular Latvian IT company. The obtained results and conclusions can be used for meaningful and successful application of LEAN principles and methods in projects of other IT companies.