ScoreGAN: A Fraud Review Detector based on Multi Task Learning of Regulated GAN with Data Augmentation

TL;DR

ScoreGAN enhances fraud review detection by integrating review text and ratings using a multi-task GAN with information gain maximization, improving detection accuracy and training stability over existing methods.

Contribution

This work introduces ScoreGAN, a novel multi-task GAN that incorporates review scores and behavioral clues for improved fraud review detection and GAN training stability.

Findings

Outperforms FakeGAN with 7% AP improvement on Yelp

Achieves 5% AP increase on TripAdvisor

Enhances GAN stability and scalability

Abstract

The promising performance of Deep Neural Networks (DNNs) in text classification, has attracted researchers to use them for fraud review detection. However, the lack of trusted labeled data has limited the performance of the current solutions in detecting fraud reviews. The Generative Adversarial Network (GAN) as a semi-supervised method has demonstrated to be effective for data augmentation purposes. The state-of-the-art solutions utilize GANs to overcome the data scarcity problem. However, they fail to incorporate the behavioral clues in fraud generation. Additionally, state-of-the-art approaches overlook the possible bot-generated reviews in the dataset. Finally, they also suffer from a common limitation in scalability and stability of the GAN, slowing down the training procedure. In this work, we propose ScoreGAN for fraud review detection that makes use of both review text and review rating scores in the generation and detection process. Scores are incorporated through Information Gain Maximization (IGM) into the loss function for three reasons. One is to generate score-correlated reviews based on the scores given to the generator. Second, the generated reviews are employed to train the discriminator, so the discriminator can correctly label the possible bot-generated reviews through joint representations learned from the concatenation of GLobal Vector for Word representation (GLoVe) extracted from the text and the score. Finally, it can be used to improve the stability and scalability of the GAN. Results show that the proposed framework outperformed the existing state-of-the-art framework, namely FakeGAN, in terms of AP by 7\%, and 5\% on the Yelp and TripAdvisor datasets, respectively.