QoE Management of Multimedia Streaming Services in Future Networks: A Tutorial and Survey

TL;DR

This paper offers a comprehensive tutorial and survey on QoE management techniques for multimedia streaming, covering current and future network architectures, with insights into emerging challenges and research directions.

Contribution

It provides a detailed overview of QoE management solutions, categorizes state-of-the-art approaches, and discusses future challenges and research directions in multimedia QoE management.

Findings

Survey of QoE management techniques across different architectures

Identification of key challenges in emerging multimedia applications

Discussion of future research directions in QoE optimization

Abstract

We provide in this paper a tutorial and a comprehensive survey of QoE management solutions in current and future networks. We start with a high level description of QoE management for multimedia services, which integrates QoE modelling, monitoring, and optimization. This followed by a discussion of HTTP Adaptive Streaming (HAS) solutions as the dominant technique for streaming videos over the best-effort Internet. We then summarize the key elements in SDN/NFV along with an overview of ongoing research projects, standardization activities and use cases related to SDN, NFV, and other emerging applications. We provide a survey of the state-of-the-art of QoE management techniques categorized into three different groups: a) QoE-aware/driven strategies using SDN and/or NFV; b) QoE-aware/driven approaches for adaptive streaming over emerging architectures such as multi-access edge computing, cloud/fog computing, and information-centric networking; and c) extended QoE management approaches in new domains such as immersive augmented and virtual reality, mulsemedia and video gaming applications. Based on the review, we present a list of identified future QoE management challenges regarding emerging multimedia applications, network management and orchestration, network slicing and collaborative service management in softwarized networks. Finally, we provide a discussion on future research directions with a focus on emerging research areas in QoE management, such as QoE-oriented business models, QoE-based big data strategies, and scalability issues in QoE optimization.