Diversifying Topic-Coherent Response Generation for Natural Multi-turn Conversations

TL;DR

This paper introduces THRED, a novel model that enhances response diversity and maintains topic coherence in multi-turn conversations by combining global and local contextual information.

Contribution

It proposes a new hierarchical model integrating global dialog context and local topic correlations, along with a novel metric for topic divergence in response generation.

Findings

THRED outperforms baselines in response diversity and topic coherence.

The model effectively balances diversification with topic relevance.

Experimental results demonstrate superior performance on real-world datasets.

Abstract

Although response generation (RG) diversification for single-turn dialogs has been well developed, it is less investigated for natural multi-turn conversations. Besides, past work focused on diversifying responses without considering topic coherence to the context, producing uninformative replies. In this paper, we propose the Topic-coherent Hierarchical Recurrent Encoder-Decoder model (THRED) to diversify the generated responses without deviating the contextual topics for multi-turn conversations. In overall, we build a sequence-to-sequence net (Seq2Seq) to model multi-turn conversations. And then we resort to the latent Variable Hierarchical Recurrent Encoder-Decoder model (VHRED) to learn global contextual distribution of dialogs. Besides, we construct a dense topic matrix which implies word-level correlations of the conversation corpora. The topic matrix is used to learn local topic distribution of the contextual utterances. By incorporating both the global contextual distribution and the local topic distribution, THRED produces both diversified and topic-coherent replies. In addition, we propose an explicit metric (\emph{TopicDiv}) to measure the topic divergence between the post and generated response, and we also propose an overall metric combining the diversification metric (\emph{Distinct}) and \emph{TopicDiv}. We evaluate our model comparing with three baselines (Seq2Seq, HRED and VHRED) on two real-world corpora, respectively, and demonstrate its outstanding performance in both diversification and topic coherence.