Requirements Intelligence with OpenReq Analytics
Christoph Stanik, Walid Maalej
TL;DR
OpenReq Analytics is a service that automates the collection, processing, analysis, and visualization of user feedback from social media and app stores to aid software requirements engineering.
Contribution
It introduces an automated platform for requirements intelligence that handles large-scale user feedback analysis for software development.
Findings
Automates feedback collection and analysis
Provides visual insights into user opinions
Facilitates requirements engineering processes
Abstract
With the rise of social media like Twitter and distribution platforms like app stores, users have various ways to express their opinions about software products. Popular software vendors get user feedback thousandfold per day. Research has shown that such feedback contains valuable information for software development teams. However, a manual analysis of user feedback is cumbersome and hard to manage. We present OpenReq Analytics, a software requirements intelligence service, that collects, processes, analyzes, and visualizes user feedback.
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