Open Data Chatbot
Sophia Keyner, Vadim Savenkov, Svitlana Vakulenko

TL;DR
This paper explores combining chatbots with open government data to enable non-expert users to discover datasets through dialogue, enhancing transparency and citizen participation.
Contribution
It introduces a novel approach integrating chatbots with open data to facilitate user-friendly data discovery for non-experts.
Findings
Demonstrates the feasibility of dialogue-based open data discovery
Enhances user engagement with government datasets
Supports transparency and citizen participation
Abstract
Recently, chatbots received an increased attention from industry and diverse research communities as a dialogue-based interface providing advanced human-computer interactions. On the other hand, Open Data continues to be an important trend and a potential enabler for government transparency and citizen participation. This paper shows how these two paradigms can be combined to help non-expert users find and discover open government datasets through dialogue.
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Taxonomy
TopicsAI in Service Interactions · FinTech, Crowdfunding, Digital Finance
