SaaS CloudQual: A Quality Model for Evaluating Software as a Service on the Cloud Computing Environment

TL;DR

This paper introduces a new quality model specifically designed to evaluate SaaS applications in cloud environments, emphasizing key SaaS features that influence quality and differentiation.

Contribution

The paper presents a novel SaaS-specific quality model that focuses on key features critical for assessing SaaS quality in cloud computing.

Findings

Proposes a comprehensive SaaS quality evaluation framework

Highlights the importance of SaaS key features in quality assessment

Provides a basis for better SaaS quality management

Abstract

Abstract The cloud computing is a key computing approach adopted by many organizations in order to share resources. It provides Everything As-A-Service (XaaS). Software-As-A-Service is an important resource on the cloud computing environment. Without installing any software locally, service user can use software as a utility. And enjoy the benefits of SaaS model. Hence SaaS usage is increased drastically, the demand for selecting quality is also increased. This paper presents a novel quality model intended for evaluating software as a service (SaaS), depending on the key features of Software as a service. Because SaaS key features are playing critical role in the quality and differentiating from conventional software quality.