From GenderMag to InclusiveMag: An Inclusive Design Meta-Method
Christopher Mendez, Lara Letaw, Margaret Burnett, Simone Stumpf, Anita, Sarma, Claudia Hilderbrand
TL;DR
This paper introduces InclusiveMag, a systematic method derived from GenderMag, to help software practitioners evaluate and improve software support for diverse user populations across multiple diversity dimensions.
Contribution
It generalizes GenderMag into InclusiveMag, enabling systematic assessment of software inclusivity for various diversity aspects through multi-case studies.
Findings
Successful application across eight diversity dimensions
Identified key inclusivity bugs in real-world software
Provided a framework for systematic inclusiveness assessment
Abstract
How can software practitioners assess whether their software supports diverse users? Although there are empirical processes that can be used to find "inclusivity bugs" piecemeal, what is often needed is a systematic inspection method to assess soft-ware's support for diverse populations. To help fill this gap, this paper introduces InclusiveMag, a generalization of GenderMag that can be used to generate systematic inclusiveness methods for a particular dimension of diversity. We then present a multi-case study covering eight diversity dimensions, of eight teams' experiences applying InclusiveMag to eight under-served populations and their "mainstream" counterparts.
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