Theoretical, Measured and Subjective Responsibility in Aided Decision Making

TL;DR

This paper introduces the ResQu model, a new quantitative tool that predicts human responsibility and perceptions in interactions with intelligent systems, validated through laboratory experiments.

Contribution

The study develops and empirically tests the ResQu model, linking responsibility predictions with actual and perceived responsibility in human-AI interactions.

Findings

ResQu predictions strongly correlate with actual responsibility.

Bias occurs when humans rely less optimally on superior systems.

Responsibility perceptions are influenced by system capabilities and human biases.

Abstract

When humans interact with intelligent systems, their causal responsibility for outcomes becomes equivocal. We analyze the descriptive abilities of a newly developed responsibility quantification model (ResQu) to predict actual human responsibility and perceptions of responsibility in the interaction with intelligent systems. In two laboratory experiments, participants performed a classification task. They were aided by classification systems with different capabilities. We compared the predicted theoretical responsibility values to the actual measured responsibility participants took on and to their subjective rankings of responsibility. The model predictions were strongly correlated with both measured and subjective responsibility. A bias existed only when participants with poor classification capabilities relied less-than-optimally on a system that had superior classification capabilities and assumed higher-than-optimal responsibility. The study implies that when humans interact with advanced intelligent systems, with capabilities that greatly exceed their own, their comparative causal responsibility will be small, even if formally the human is assigned major roles. Simply putting a human into the loop does not assure that the human will meaningfully contribute to the outcomes. The results demonstrate the descriptive value of the ResQu model to predict behavior and perceptions of responsibility by considering the characteristics of the human, the intelligent system, the environment and some systematic behavioral biases. The ResQu model is a new quantitative method that can be used in system design and can guide policy and legal decisions regarding human responsibility in events involving intelligent systems.