Studying Confirmation Bias in Hashtag Usage on Twitter

TL;DR

This paper investigates how confirmation bias influences hashtag reuse on Twitter, leading to filter bubbles that reinforce personal preferences and potentially limit content diversity among users.

Contribution

It provides an empirical analysis of confirmation bias in hashtag usage, highlighting its role in creating filter bubbles on Twitter.

Findings

Hashtag reuse correlates with confirmation bias tendencies.

Users tend to follow and engage with content that confirms their existing beliefs.

Confirmation bias contributes to the formation of filter bubbles in social media.

Abstract

The micro-blogging platform Twitter allows its nearly 320 million monthly active users to build a network of follower connections to other Twitter users (i.e., followees) in order to subscribe to content posted by these users. With this feature, Twitter has become one of the most popular social networks on the Web and was also the first platform that offered the concept of hashtags. Hashtags are freely-chosen keywords, which start with the hash character, to annotate, categorize and contextualize Twitter posts (i.e., tweets). Although hashtags are widely accepted and used by the Twitter community, the heavy reuse of hashtags that are popular in the personal Twitter networks (i.e., own hashtags and hashtags used by followees) can lead to filter bubble effects and thus, to situations, in which only content associated with these hashtags are presented to the user. These filter bubble effects are also highly associated with the concept of confirmation bias, which is the tendency to favor and reuse information that confirms personal preferences. One example would be a Twitter user who is interested in political tweets of US president Donald Trump. Depending on the hashtags used, the user could either be stuck in a pro-Trump (e.g., #MAGA) or contra-Trump (e.g., #fakepresident) filter bubble. Therefore, the goal of this paper is to study confirmation bias and filter bubble effects in hashtag usage on Twitter by treating the reuse of hashtags as a phenomenon that fosters confirmation bias.