Using mobile service for supply chain management : a survey and challenges

TL;DR

This paper reviews the use of mobile web services in supply chain management, highlighting their potential to provide personalized, real-time support and discussing associated challenges based on existing literature.

Contribution

It offers a comprehensive survey of mobile web service applications in supply chain management and identifies key challenges for future research and implementation.

Findings

Mobile web services enable personalized, real-time supply chain support.

Current literature highlights integration challenges and technological issues.

Mobile services have promising potential for supply chain efficiency.

Abstract

Efficient supply chain management calls for robust analytical and optimal models to automate its process. Therefore, information technology is an essential ingredient that integrates these tools in supply chain. With the emergence of wireless, the high technologies and the reliability of mobile devices, mobile web services draw a promising horizon facing economic challenges. They offer new personalized services to each actor in the supply chain on their mobile devices at anytime and anywhere. This paper presents a literature review of mobile web service implemented on the industry context based on the supply chain management approach. First, a large definition of mobile web service and some proposal architecture are exposed. Then the paper discuss some generic related work on mobile web service focusing on supply chain management. Finally some challenges on m-service oriented supply chain management are proposed.