PROMETHEUS: PROcedural METhodology for developing HEuristics of USability
Cristhy Jimenez, Hector Allende-Cid, Ismael Figueroa

TL;DR
This paper introduces PROMETHEUS, a structured methodology for developing domain-specific usability heuristics, addressing gaps left by traditional heuristics in modern interactive technologies.
Contribution
It refines an existing heuristic development process into an 8-stage methodology with quality indicators for validation and refinement.
Findings
PROMETHEUS shows promising results in initial validation.
Metrics and indicators are relevant and effective.
The methodology improves heuristic development for new domains.
Abstract
Usability is used to assess the effectiveness of a software product from the user point of view. Hence, proper methodologies and techniques to perform this assessment are very relevant. Heuristic evaluation is probably the most commonly used method for usability assessment. Developed by Nielsen and Molich in the '90s, traditional heuristic evaluations rely on Nielsen's 10 usability heuristics. However, recent evidence suggests that such heuristics are not sufficiently complete for dealing with new domains such as interactive television, virtual worlds, and many others. In addition to the lack of suitability of traditional heuristics, in the past years the lack of a robust methodology or process to effectively develop and validate these new domain-specific heuristics has been documented. In this paper we summarize current evidence on the lack of suitability of traditional heuristics, as…
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