Citation Analysis of Innovative ICT and Advances of Governance (2008-2017)
Shuhua Monica Liu (1), Liting Pan (1), Xiaowei Chen (1) ((1), Department of Public Administration, Fudan University, Shanghai, China)

TL;DR
This study analyzes research on Internet Plus Government (IPG) from 2008 to 2017, highlighting how new ICTs have transformed governance, data use, and citizen interaction, while also presenting new challenges in e-democracy.
Contribution
It provides a comprehensive citation and content analysis of 2105 articles to understand ICT adoption and interactions in the IPG initiative over a decade.
Findings
IPG enriched government information infrastructure
Open data and social media increased data-driven decision making
New ICTs created challenges for e-democracy
Abstract
This paper opens by introducing the Internet Plus Government (IPG), a new government initiative emerging in the last decade. To understand benefits and challenges associated with this initiative worldwide, we conducted analyses on research articles published in the e-governance area between 2008 and 2017. Content analysis and citation analysis were performed on 2105 articles to address three questions: (1) What types of new ICT have been adopted in the IPG initiative in the past decade? (2) How did scholars investigate interactions between the new ICTs and governance core to IPG? (3) How did the new ICTs interact and shape while also being shaped by the evolution of governance in the past decade? Our analysis suggests that IPG initiative has enriched the government information infrastructure. It presented opportunities to accumulate and use huge volume of data for better decision making…
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Taxonomy
TopicsE-Government and Public Services · Big Data and Business Intelligence · Data Quality and Management
