Emerging Privacy Issues and Solutions in Cyber-Enabled Sharing Services: From Multiple Perspectives

TL;DR

This paper surveys emerging privacy issues in cyber-enabled sharing services, analyzing challenges and solutions from user, platform, and provider perspectives, highlighting recent developments and future research directions.

Contribution

It provides a comprehensive review of privacy concerns and solutions across six sharing service branches from multiple stakeholder perspectives, filling a gap in current literature.

Findings

Identifies hot and less discussed privacy topics in sharing services.

Analyzes privacy issues from user, platform, and provider perspectives.

Summarizes recent solutions implemented in the last five to six years.

Abstract

Fast development of sharing services has become a crucial part of the cyber-enabled world construction process, as sharing services reinvent how people exchange and obtain goods or services. However, privacy leakage or disclosure remains a key concern during the sharing service development process. While significant efforts have been undertaken to address various privacy issues in recent years, there is a surprising lack of review for privacy concerns in the cyber-enabled sharing world. To bridge the gap, in this study, we survey and evaluate existing and emerging privacy issues relating to sharing services from various perspectives. Differing from existing similar works on surveying sharing practices in various fields, our work comprehensively covers six branches of sharing services in the cyber-enabled world and selects solutions mostly from the recent five to six years. We conclude the issues and solutions from three perspectives, namely, from users', platforms' and service providers' perspectives. Hot topics and less discussed topics are identified, which provides hints to researchers for their future studies.