Towards A Usability Model for Software Development Process and Practice

TL;DR

This paper proposes a preliminary usability model for software development processes, integrating quality standards and usability literature, and demonstrates its application to Scrum with positive initial results.

Contribution

It introduces a novel usability model for software processes that combines ISO standards and usability theories, tested on Scrum.

Findings

Metrics were mostly positive and consistent between evaluators.

The model was feasible to use and showed potential benefits.

Application to Scrum demonstrated the model's practical applicability.

Abstract

Context/Background: process and practice adoption is a key element in modern software process improvement initiatives, and many of them fail. Goal: this paper presents a preliminary version of a usability model for software development process and practice. Method: this model integrates different perspectives, the ISO Standard on Sys- tems and Software Quality Models (ISO 25010) and classic usability literature. For illustrating the feasibility of the model, two experts applied it to Scrum. Results: metrics values were mostly positive and consistent between evaluators. Conclusions: we find the model feasible to use and potentially beneficial.