Characterizing and Improving the Reliability of Broadband Internet Access
Zachary S. Bischof, Fabian E. Bustamante, and Nick Feamster

TL;DR
This paper empirically analyzes broadband reliability's impact on user behavior and proposes a multihoming approach to enhance reliability, based on data from national broadband measurement initiatives.
Contribution
It introduces a practical multihoming method to improve broadband reliability, supported by empirical data analysis and evaluation.
Findings
Reliability significantly influences user behavior
Multihoming can effectively improve broadband reliability
Empirical data supports the proposed approach
Abstract
In this paper, we empirically demonstrate the growing importance of reliability by measuring its effect on user behavior. We present an approach for broadband reliability characterization using data collected by many emerging national initiatives to study broadband and apply it to the data gathered by the Federal Communications Commission's Measuring Broadband America project. Motivated by our findings, we present the design, implementation, and evaluation of a practical approach for improving the reliability of broadband Internet access with multihoming.
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