Understanding the Effect of Incentivized Advertising along the Conversion Funnel

TL;DR

This study investigates incentivized advertising in mobile apps, revealing it reduces click-through rates but increases app installs, and influences user behavior through a temptation effect, ultimately boosting publisher revenue.

Contribution

It provides empirical evidence on incentivized advertising's effects on user engagement, behavior, and revenue, using large-scale data and quasi-experimental methods.

Findings

Lower click-through rates but higher app install rates.

Temptation effect is stronger with longer wait times and larger rewards.

Switching to incentivized ads can increase publisher revenue by $3.10 per 1,000 impressions.

Abstract

In an effort to combat ad annoyance in mobile apps, publishers have introduced a new ad format called "Incentivized Advertising" or "Rewarded Advertising", whereby users receive rewards in exchange for watching ads. There is much debate in the industry regarding its' effectiveness. On the one hand, incentivized advertising is less intrusive and annoying, but on the other hand, users might be more interested in the rewards rather than the ad content. Using a large dataset of 1 million impressions from a mobile advertising platform, and in three separate quasi-experimental approaches, we find that incentivized advertising leads to lower users' click-through rates, but a higher overall install rate of the advertised app. In the second part, we study the mechanism of how incentivized advertising affects users' behavior. We test the hypothesis that incentivized advertising causes a temptation effect, whereby users prefer to collect and enjoy their rewards immediately, instead of pursuing the ads. We find the temptation effect is stronger when (i) users have to wait longer before receiving the rewards and when (ii) the value of the reward is relatively larger. We further find support that incentivized advertising has a positive effect of reducing ad annoyance -- an effect that is stronger for small-screen mobile devices, where advertising is more annoying. Finally, we take the publisher's perspective and quantify the overall effect on ad revenue. Our difference-in-differences estimates suggest switching to incentivized advertising would increase the publisher's revenue by $3.10 per 1,000 impressions.