Standardised Reputation Measurement
Peter Mitic

TL;DR
This paper introduces a formal, time-based reputation index derived from mined opinions, extending sentiment definitions to quantify reputation, and discusses practical data collection and the existence of unexpressed positive sentiment.
Contribution
It presents a novel formal definition of reputation as a time-based index incorporating mined opinions and explores the quantification of unexpressed positive sentiment.
Findings
Reputation can be formalized as a time-based index.
Unexpressed positive sentiment exists and can be quantified.
Practical data procurement methods are discussed.
Abstract
Well-defined formal definitions for sentiment and opinion are extended to incorporate the necessary elements to provide a formal quantitative definition of reputation. This definition takes the form of a time-based index, in which each element is a function of a collection of opinions mined during a given time period. The resulting formal definition is validated against informal notions of reputation. Practical aspects of data procurement to support such a reputation index are discussed. The assumption that all mined opinions comprise a complete set is questioned. A case is made that unexpressed positive sentiment exists, and can be quantified.
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Taxonomy
TopicsComplex Network Analysis Techniques · Opinion Dynamics and Social Influence · Advanced Text Analysis Techniques
