# Characteristics of On-time and Late Reward Delivery Projects

## TL;DR

This paper analyzes factors influencing on-time versus late reward delivery in crowdfunding projects, highlighting project simplicity and creator responsiveness as key determinants of timely reward fulfillment.

## Contribution

It identifies specific characteristics and behaviors associated with on-time reward delivery, providing insights to improve project management and trust in crowdfunding.

## Key findings

- Less complicated projects tend to deliver rewards on time.
- Active creator responses correlate with timely reward delivery.
- Significant differences exist between on-time and late reward projects.

## Abstract

The crowdfunding market size has increased exponentially, reaching tens of billions of dollars and showing the popularity of crowdfunding. However, according to Kickstarter, 35% backers did not receive rewards on time. To maintain the trust between creators and backers, and sustain the crowdfunding business growth, it is crucial to understand how on-time and late reward delivery projects are different. In this paper, we analyze characteristics of on-time and late reward delivery projects, especially, focusing on project descriptions, creator profiles, and activeness and linguistic patterns of creators and backers. Our analysis reveals that the less complicated a project is and more actively a creator responds to backers, the higher an on-time reward delivery probability is. It shows there are significant differences between on-time and late reward delivery projects.