Applying Chatbots to the Internet of Things: Opportunities and Architectural Elements

TL;DR

This paper explores integrating chatbots with IoT systems, proposing a general architecture, analyzing existing challenges, and identifying future research directions for smarter, more efficient IoT solutions.

Contribution

It introduces a novel architecture for combining chatbots with IoT, addressing current shortcomings and suggesting implementation platforms and future research avenues.

Findings

Proposed a general architecture for chatbot-IoT integration

Identified challenges and limitations in current IoT systems

Suggested future directions for intelligent IoT systems

Abstract

Internet of Things (IoT) is emerging as a significant technology in shaping the future by connecting physical devices or things with internet. It also presents various opportunities for intersection of other technological trends which can allow it to become even more intelligent and efficient. In this paper we focus our attention on the integration of Intelligent Conversational Software Agents or Chatbots with IoT. Literature surveys have looked into various applications, features, underlying technologies and known challenges of IoT. On the other hand, Chatbots are being adopted in greater numbers due to major strides in development of platforms and frameworks. The novelty of this paper lies in the specific integration of Chatbots in the IoT scenario. We analyzed the shortcomings of existing IoT systems and put forward ways to tackle them by incorporating chatbots. A general architecture is proposed for implementing such a system, as well as platforms and frameworks, both commercial and open source, which allow for implementation of such systems. Identification of the newer challenges and possible future directions with this new integration, have also been addressed.